App / Slots
Your 1xbetcom account wallet connects directly to bKash, Nagad and Rocket so you can fund a bet on a cricket match or pull winnings back to your mobile wallet without switching apps. Every deposit and withdrawal step lives inside your account area — open it to see the methods, limits and instructions shown for your account.
Putting money into your account starts from the cashier section inside the signed-in area. We support bKash, Nagad and Rocket as the primary local routes for Bangladesh — the same wallets you use for everyday payments.
Log in and navigate to the Deposit section inside your account cashier — it shows all active methods available for your account.
Select bKash, Nagad or Rocket from the method list. The screen will show the amount fields and any reference details you need to complete the transfer.
Type the deposit amount within the range shown, then confirm in your wallet app when prompted. Do not close the page until the wallet app returns a success message.
Once the wallet transaction completes, your account balance reflects the deposited amount. Refresh the balance display if it does not update within the window shown on screen.
When you want to move your account balance back to your mobile wallet, the Withdrawal section in the cashier handles the full process. We route payouts to bKash, Nagad and Rocket — whichever wallet you have linked and verified on your account.
Open your account, select Withdraw and review the methods listed. Only methods you have previously used or verified on the account will appear here.
Choose bKash, Nagad or Rocket. Confirm the wallet number pre-filled by the system matches your registered mobile wallet before continuing.
Type the amount within the range the cashier displays. Amounts outside the shown range will not process — adjust to fit the displayed limits.
If the cashier flags a pending verification step on your account, complete it first. Follow only the fields and prompts shown in your account area.
Some accounts are asked to complete a verification step before a withdrawal can be processed. This is a standard account-level check and the instructions for it appear directly inside your account area — we do not send verification requests through external links or messaging apps.
A verification prompt appears in the cashier or account dashboard when a check is required. It will tell you exactly what the system needs from your account at that point.
Enter information in the fields the system displays. Do not send documents through chat or email unless the on-screen instruction explicitly directs you to that channel.
Information you provide should match the mobile wallet number and name linked to your account. Mismatches may cause the verification step to pause for manual review.
If the verification screen shows an error or does not progress, reach our published support route — the contact link is available in your account area under Help.
The cashier inside your account displays the payment methods configured for Bangladesh. bKash, Nagad and Rocket are the primary mobile wallet routes we support for deposits and withdrawals. Bank Transfer is also available for eligible accounts — check your cashier to see which methods appear for your account.
Deposit and withdraw using your bKash mobile wallet. Enter the amount in the cashier and confirm in the bKash app when the payment prompt appears.
Nagad transfers work through the same cashier flow. Select Nagad, follow the on-screen amount fields and approve in your Nagad app to complete.
Rocket is available as a deposit and withdrawal route for eligible accounts. The cashier shows the relevant steps and wallet number fields when you select it.
Bank Transfer appears in the cashier for accounts where it is active. Follow the bank reference details shown on screen — do not use any bank details not displayed in your cashier.
After every deposit or withdrawal, your account history and your mobile wallet both carry a record of the transaction. Matching these two records helps you confirm a transfer completed correctly and gives you the reference details needed if you ever contact support about a specific payment.
Every cashier transaction generates a reference number shown in your account's Transaction History. Note this number immediately after a deposit or withdrawal — it is the primary identifier for any support query about that payment.
Your account history shows a status for each transaction: Pending, Completed or Cancelled. A Pending status means the transfer has not yet settled on the wallet side; a Cancelled status means the cashier did not process it and your balance was not affected.
Your bKash, Nagad or Rocket app records a separate transaction ID for every outgoing or incoming transfer. This ID is the wallet provider's record — keep a screenshot of it alongside your account reference number for any dispute.
Save a screenshot of the wallet confirmation screen and the account Transaction History entry for every payment. If a transfer shows Completed in your wallet app but Pending in your account, contact support with both records attached.
Your account balance and payment details are handled through the cashier system we operate at 1xbetcom. We take several steps to reduce the risk of unauthorised transactions on your account.
Before logging in, confirm the address bar shows 1xbetcom. Phishing pages often copy a site's appearance — the domain is the only reliable check. Bookmark the correct address and use only that bookmark.
We may ask you to complete an account-level identity check before processing a withdrawal. This step appears inside the signed-in account area only — never through an external link or a chat message asking for documents.
The wallet you use to deposit must match the name registered on your account. We do not send withdrawals to a wallet number that differs from the one linked to your account — this reduces the risk of misdirected payments.
If something looks wrong with a transaction, use the Help or Contact link inside your signed-in account area to reach our support team. Do not share account or wallet credentials with anyone claiming to offer help through social media or messaging apps.
The questions below cover what you are most likely to check before or after a transaction on your account. If your specific situation is not addressed here, the Help section inside your signed-in account area is the right place to raise it with our support team directly.
bKash, Nagad and Rocket are the mobile wallet options configured in our cashier for Bangladesh accounts. Bank Transfer is also available for eligible accounts. Open your cashier to see which methods are active for your specific account, as availability depends on your account status and local law.
The cashier displays the minimum and maximum amounts for each method when you select it. We do not publish fixed figures here because they can vary by account tier. Check the amount fields shown in your cashier before you initiate a bKash or Nagad transfer to avoid a rejected transaction.
Take a screenshot of the bKash confirmation showing the transaction ID, then open the Transaction History in your account. If the status shows Pending, wait for the cashier's processing window shown on screen. If it stays Pending beyond that window, contact support through the Help link in your account and share both records.
Open the Withdraw section in your cashier, select Nagad and confirm that the wallet number pre-filled matches your registered Nagad account. Enter an amount within the range shown and submit. Complete any account verification step the cashier flags before the withdrawal request is accepted for processing.
A Pending withdrawal can mean the request is queued for processing on our side, or that your account has an unresolved verification step. Check your account notifications for any flagged requirement. If no step is shown and the status has not changed beyond the window displayed in the cashier, contact support with your transaction reference number.
We match withdrawals to the wallet linked and verified on your account. If you need to update your registered wallet, follow the process shown in your account settings — do not attempt to enter a different wallet number in the withdrawal field without completing that account update first, as the transaction may be declined.